Are there any circumstances in which I cannot return a product?

Products cannot be returned in the following circumstances:

– The return request is made after the specified period of 7 days from receipt.

– The product has been used, damaged or is no longer in the condition in which you received it.

– Consumable products that have been used or installed.

– Products that have been tampered with or had their serial numbers removed.

– Gifts, printed items, stickers and banners produced specifically for you.

If I receive a damaged item, how can I get a refund?

If an item arrives damaged, you may return it in the condition in which you received it and in its original packaging. Once we receive it, we will inspect it. If a defect or damage is confirmed, we will promptly begin replacing it with an undamaged item or refunding the item price and the shipping and delivery charges you paid.

I received a different item from the one I ordered. How can I return it?

In this case, return the item in the condition and packaging in which you received it. Once we receive it, we will promptly arrange to send the item you ordered or refund all amounts you paid.

I have changed my mind and no longer want the item I bought. Can I return it?

Yes, you may return an item you no longer want. We understand a buyer's right to receive the item they want and to change their mind about a purchase. Contact us to cancel your order and we will refund you in full. If you have already received the item, you may return it within 7 days of receipt, provided it is not on the list of non-returnable items, has not been used and is not a custom-printed item such as a sticker or banner.

How will I receive a refund to my credit card?

Refunds are processed promptly after we receive the returned item. If you paid electronically, for example by credit card, the refund will be made directly to your card. The time it takes to receive the funds varies according to your bank's requirements; in some cases it can take a month.

If I paid cash on delivery, how will I receive a refund?

Refunds are processed promptly after we receive the returned item. If you paid cash on delivery, the amount you paid will be returned to you.

With regards, Daloob Advertising.